This policy is updated and effective as of: NOVEMBER 1, 2019.
Information We Collect Before You Register
We track information provided to us by your browser including the web site you came from (known as the referring URL), the type of browser you use, the time and date of access, and other information. In addition, we may gather information about you that is automatically collected by our web server, such as your IP address and domain name. We will use this information as aggregate data to help us maintain and improve the MapHabit Services.
While some of this information can be used to identify you, we will not use this information to identify individuals, except for site security or law enforcement purposes. We will not obtain personally identifying information about you when you use MapHabit Services, unless it is necessary to provide to you the services you requested, or if you otherwise choose to provide such information.
Information We Collect
We may collect and store information from you that you voluntarily choose to give us or enter in connection with your use of the MapHabit Services, including, but not limited to, personally identifiable information such as your name, address, e-mail address, date of birth, and phone number, as well as personal health information (“PHI”) that you may choose to enter into your account. Our primary purpose in collecting and processing your personally identifiable information (including, if applicable, PHI) is to provide the MapHabit Services, make the MapHabit Services usable and beneficial for you. We may also use your personally identifiable information to provide you with additional information about our products and services.
MapHabit may use web server and browser information to customize its information or presentation if you proceed to the point of submitting your personal information during registration for MapHabit Services. Before using any MapHabit Services, you may be asked to provide identifying information, such as name, address, e-mail address or phone number, and other identifying information. After you have registered, it is up to you to decide what PHI-related data you choose to store in your account. All information you enter in the MapHabit Services will be maintained and stored there unless you elect to overwrite or delete it. See the Storage of Information section below regarding the effect of deleting data.
Personal Health Information
If you are using the MapHabit Services as part of your treatment from a health care provider or membership with a health insurance plan, then any information that identifies you as a patient of the health care provider or regarding your health may be PHI. If you are not a patient but are using the Service on behalf of a health care provider or health insurance company, then information about others that is accessible through the Service may be PHI. We will only use or disclose PHI as permitted or required under the Health Insurance Portability and Accountability Act, as amended, and implementing regulations (collectively, “HIPAA”). If your use of the MapHabit Services is for purposes of a research protocol or is not through a health care provider, then HIPAA may not be applicable.
Other Information – Cookies and Other Tracking Systems
Cookies and log files are technologies that are or may be used by the MapHabit Services to identify a user as the user moves through the Site.
Cookie technology allows us to collect “clickstream” or “clickstream data” that reflects the specific web pages visited by an individual user, and, importantly, the manner or traffic pattern by which the user navigates through the Site. MapHabit may track such information within the MapHabit Services. Clickstream does not contain or reveal any personally identifiable information about the user.
Users always have the option to disable cookies via their browser preferences. Disabling cookies, however, will affect certain functionality aspects of the MapHabit Services.
We may, from time to time, use analytics tools to collect information about use of the MapHabit Services, including information such as how often users visit the MapHabit Services, what parts of the MapHabit Services they visit when they do so, and what other websites they used prior to coming to this site. We use the information we get from analytics tools only to improve the MapHabit Services. While the analytics tools we use collect the IP address assigned to you on the date you access the MapHabit Services, it is masked so that it is not identifiable.
Do Not Track
MapHabit does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals.
Use of Your Information
In support of these uses, MapHabit may use personal information:
- to provide you with important information about the MapHabit Services, including critical updates and notifications;
- to determine your age and location to help determine whether you qualify for an account or for service features, such as which language version or specific areas of the MapHabit Services to display; and
- to make PHI accessible to healthcare provider(s) and/or caregivers in connection with whom the MapHabit Services have been made available to you.
We will not sell, trade, or rent your personally identifiable information or PHI to others, without your consent; provided, however, that if MapHabit were to decide to divest its business through a sale, merger, or acquisition, we may share personal information with actual or prospective purchasers that have provided us with written assurance that they will handle such information appropriately.
MapHabit Services Text Messaging and Email Program Terms and Conditions
As part of the MapHabit Services, users may be provided with the option to receive notifications over SMS or email. Enrollment in this service requires providing a mobile phone number or email address and agreeing to these terms and conditions. Before the service will start, you will need to verify the mobile phone number by responding to a text message to your mobile phone that affirms your choice to opt into this service. Note that in affirming this message, you acknowledge that notices about your notifications, which may include some limited protected health information, will be sent to the number you provide and whoever has access to that mobile phone or the carrier account will be able to see this information. Once you affirm your choice to opt-in to this service, message frequency will depend on account settings. You will receive a message each time one of your notifications are generated, based on your account settings. Customers will be allowed to opt out of this program at any time.
To stop the messages coming to your phone, text “Stop.” To opt back in at a later date, you can text “Unstop.” You may also have the option to adjust these settings in your account.
How We Use Aggregate Information and Statistics
We may conduct research on users’ demographics, usage of the MapHabit Services, and behavior based upon information provided to us during your use of the MapHabit Services. We may combine your information with information collected from other individuals to produce anonymous, aggregated statistical information. Aggregated data does not include personally identifiable information or any PHI. MapHabit may use aggregated information from the MapHabit Services to improve the quality of the MapHabit Services and for marketing of the MapHabit Services (for example, to tell our potential healthcare services provider customers of about general usage statistics of current users). This aggregated information is not associated with any individual account. MapHabit does not use your individual account and record information from the MapHabit Services for marketing without MapHabit first asking for and receiving your opt-in consent.
Storage of Information
Retention of your personally identifiable information allows us to continue to provide you with highly personalized services without interruption. Of course, you can always contact us in order to request us to deactivate your account; or update the personally identifiable information that you have provided to us. Please be aware that it is not possible to remove from servers each and every record of the information you have provided to MapHabit. The need to back up our systems to protect information from inadvertent loss means that some of your information, including general log files of your use of the MapHabit Services, may exist in a non-erasable form. Nevertheless, we promise that upon receiving your request, MapHabit will delete all personally identifiable information stored in the databases it actively uses for research and daily business activities or stored in other readily searchable media. In addition, we will use commercially reasonable efforts not to disclose any personally identifiable information stored in a non-erasable format after receiving your request for removal, except as required by law or court order.
Sharing Records with Third Parties
You may have the option to share your information, including PHI, with third party users of the MapHabit Services. If you are electing to provide access to third party users, you acknowledge and agree that you are providing your express authorization and consent to those third parties, to view and access your information (including, if applicable, your PHI). If you are providing access to third parties to information provided or otherwise made available to you by other users, then you represent, warrant, and covenant to us that you have the express, written consent and authorization of such users to share their information with third parties.
We are committed to protecting the privacy rights of children. The MapHabit Services are intended for adult users over the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us. If we learn that an under user who is under age 13 has volunteered personally identifiable information through the MapHabit Services, we will delete such information from our active databases in accordance with our deletion policy, described in the Storage of Information section above.
How to Contact Us
Please contact us with any questions about the way in which we use your information at:
75 5th Street NW
Atlanta, GA 30308